Searching without an account
When you search for a BIB number or download a free photo, we record the event, the photo, the time, a coarse network prefix and your browser's user-agent string. We do not set a tracking cookie, we do not fingerprint your device, and we do not create any durable identifier for you. That record exists so we can see how the service is used and detect abuse.
If you create an account
We store your email address, a hashed password, and the details you give us. If you buy photos we also store your billing name, email, phone and address, because an invoice needs them. We ask for nothing beyond what a purchase requires.
Consent
Marketing email is opt-in and separate from your account. We record when you gave or withdrew that consent, and we never set it on your behalf.
Photographs of you
Photos are taken at public events by the photographers the organiser engaged. If you appear in a photo and want it removed, contact us with the photo link and we will take it down.
Deleting your account
You can request account deletion from your account page at any time. We remove your personal details and keep only what the law requires us to keep for completed transactions.